Last Updated: August 18, 2023By Categories:

Situation

BASSE Solutions were called upon in the morning by Infopro Digital as their AquaSafe leak alarm began sounding. After initial contact from the client, BASSE Solutions mobilised a team to inspect and rectify the issue.

Task

Upon investigation, the BASSE Solutions team observed that the alarm was issued due to a high level of water posing an overflow to the client’s pumped water cleaning system.

As seen in the images documented by our team, the water wasn’t draining due to excess debris and corrosion, causing further potential damage to the pump itself.

Action

After identifying the issue, the team thoroughly cleaned the water system to ensure it would drain correctly in the future. We also tested the pump to ensure it wouldn’t cause any further overflow that would trigger the AquaSafe leak alarm again, or worse, damage and break the water pump.

Results

  • Following the initial call from the client in the morning, BASSE Solutions were able to get a team sent out to the site by the afternoon on the same day to identify and rectify the issue

  • In this particular case, we recommended a maintenance package to our client that would minimise such issues in the future

  • All water sources would be checked regularly by the BASSE Solutions team and maintained to prevent any problems